When to expect a reply: We aim to reply within 2 business days. Finding a specific tea or handling requests during holidays may take longer.
How we reply: We will reply to the email address in your request. A phone number is optional.
Price and stock: We confirm price and availability in writing. They may change until we accept your order.
Delivery scope: We confirm delivery options, carrier, cost, timing and any restrictions for your destination.
Seller information: We list verified sellers. Check each seller's details, terms and the date of the latest update before visiting their website.

Reply times are estimates. Sending a request does not place an order or require payment.

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More about tea and where to buy it

The encyclopedia covers tea origins, production, brewing and reviews.

When to expect a reply: We aim to reply within 2 business days. Finding a specific tea or handling requests during holidays may take longer.
How we reply: We will reply to the email address in your request. A phone number is optional.
Price and stock: We confirm price and availability in writing. They may change until we accept your order.
Delivery scope: We confirm delivery options, carrier, cost, timing and any restrictions for your destination.
Seller information: We list verified sellers. Check each seller's details, terms and the date of the latest update before visiting their website.

Reply times are estimates. Sending a request does not place an order or require payment.

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